Delivery
Shipping.
Everything you need to know about getting Velor delivered to your door.
Australia-Wide Shipping
Shipping is free on Velor orders delivered within Australia. No minimum spend.
Order Processing
Once your order is placed, we prepare it for dispatch. You’ll receive an order confirmation by email as soon as your purchase is complete.
Delivery Times
Delivery times vary depending on your location. If you have a question about when your order will arrive, get in touch.
Tracking Your Order
When your order is dispatched, we’ll email your shipping confirmation to the address used at checkout, along with tracking details where available.
Delivery Issues
If your order:
- Has not arrived
- Has incorrect tracking information
- Arrived damaged
- Contains an incorrect item
Reach out through our Contact page, include your order number, and we’ll look into it.
Need help with an order?
Our team can help with delivery or order questions.
Contact Us →